Why Open Source is beneficial for end users – business:
Entrepreneurs, SME and Large Business that seek to improve effectiveness, decrease expenses and increase revenue.
With open source code, there are no license or usage fees. As a commercial service, costs apply only to implementation, setup, configuration, maintenance, documentation, and support services.
Reduced dependency on the developer
in the case of proprietary software, you are completely dependent on the policies and capabilities of the software developer. There is a full opportunity to refine open source software to fit your needs.
Feedback with developer or community
The ability to send your opinion or suggestion to the community and receive a response to it.