Digital economy – Ministry of Economic Development and Digitalization

1) Digitization of the economy

2) Legislation of Moldova

3) Description of the general character problem

  • Low level of awareness among small and medium-sized enterprises about the opportunities offered by e-commerce for direct and fast access to consumers of goods and services, respectively – low level of investment in this branch of the economy;
  • Constraints and lack of information on remote interaction methods Government/Business/Consumers;
  • Customs and tax procedures that are too complex and discouraging to promote eTrade and eExports;
  • Slow competition and insufficient offers for online payment processing services, especially on the eExports dimension;
  • Underdeveloped courier market and low level of utilisation of the opportunities offered by the postal sector – both for domestic and international trade.

4) Required changes in legislation

  • Overcoming impediments related to remote interaction with several public authorities and equating digital and paper-based acts and decisions;
  • Recognition of qualified electronic signatures issued by qualified EU providers in accordance with the EU Regulation on electronic identification and trust services (eIDAS);
  • bringing certain aspects of personal data protection in line with European practice, in particular – repealing the notification/registration of personal data controllers to the NCCDP and simplifying the form of consent of individuals in the context of online interaction;
  • Regulating the procedure for remote registration of companies and amendment of incorporation documents.

5) Description of the problem in IT field

which require decisions in accordance with Law No. 77/2016 on information technology parks and the Strategy for the Development of the Information Technology Industry and the Digital Innovation Ecosystem for 2018-2023.

  • The lack of a funding mechanism for IT startups, regulated and supported by the Government;
  • The insufficiency of IT solutions for the local market;
  • Local IT companies are focused on outsourcing services, customization, development of foreign companies’ solutions, to the detriment of their own IT projects;
  • The value added from the sale of digital products and/or services is largely captured by non-resident foreign companies;